Shipping and Tracking

Shipping and Tracking Numbers

Shipping

We ship out orders Monday through Friday (excluding public holidays).  Orders received before 12pm Melbourne time will usually be shipped out the same day.  There are rare cases where we cannot get your package out the same day.  Orders placed on the weekend will be shipped on Monday.

Local Pickup

Items can be picked up in our Tullamarine (1/22 Garden Drive, Tullamarine VIC) store.  Once the order has been placed, items are generally ready in 24 hours.  You will get an email notification once the items are ready to be picked up.

Tracking Number

Tracking numbers are provdied when we generate the packaging slip.  This is issued on the day the package is sent out.  You'll receive an email confirming that your parcel has been shipped with a tracking number.

You can use this website to track your parcel:  Tracking

Express vs Standard Shipping Times

We provide two options of shipping methods (Express and Standard Postage).  

The times varies depending on the Austrlaian Post network.  You can find out more details here:  https://auspost.com.au/business/shipping/domestic-shipping/delivery-speeds-and-coverage

In general (can vary depending on Australia Post):

Regular Post (2-7 days)

Express Post (1-2 days)

Postage Costs:

• Orders under $80:  Regular Post $7, Express Post $11
• Orders over $80:  Regular Post - Free, Express Post - $5